Shipping Policy

Lookuperu Shipping Policy
Last Updated: July 30, 2025

At Lookuperu, we strive to deliver your orders quickly and reliably. Below are our shipping rates, delivery timelines, and important information for international customers.

1. Shipping Rates by Country/Region
Mainland China
Standard Shipping (3-5 business days): FREE

Express Shipping (2-3 business days): ¥20

United States
Standard Shipping (7-12 business days): FREE on orders over $100 | $9.99 (under $100)

Express Shipping (4-7 business days): $19.99

European Union (EU)
Standard Shipping (8-14 business days): FREE on orders over €100 | €8.99 (under €100)

Express Shipping (5-9 business days): €16.99

United Kingdom
Standard Shipping (7-12 business days): FREE on orders over £80 | £6.99 (under £80)

Express Shipping (4-7 business days): £14.99

Australia & New Zealand
Standard Shipping (10-15 business days): FREE on orders over AUD 150 | AUD 12.99 (under AUD 150)

Express Shipping (6-9 business days): AUD 24.99

Canada
Standard Shipping (10-14 business days): FREE on orders over CAD 120 | CAD 10.99 (under CAD 120)

Express Shipping (6-9 business days): CAD 22.99

Other Countries (Asia, Middle East, Africa, South America)
Standard Shipping (12-20 business days): Shipping fees vary (calculated at checkout)

Express Shipping (7-12 business days): Available upon request

2. Processing Time
Orders are processed within 1-2 business days (excluding weekends & holidays).

You will receive a shipping confirmation with a tracking number once dispatched.

3. Delivery Times by Region
Region Standard Shipping Express Shipping
Mainland China 3-5 business days 2-3 business days
United States 7-12 business days 4-7 business days
European Union (EU) 8-14 business days 5-9 business days
United Kingdom 7-12 business days 4-7 business days
Australia/NZ 10-15 business days 6-9 business days
Canada 10-14 business days 6-9 business days
Other Countries 12-20 business days 7-12 business days
Note: Delays may occur due to customs, weather, or carrier issues.

4. Order Tracking
Once shipped, you’ll receive a tracking link via email.

Track your package using:

Mainland China: SF Express

International: 17Track

5. Customs & Import Taxes
International customers may be subject to customs fees, taxes, or duties, which are the buyer’s responsibility.

Lookuperu is not liable for these charges.

6. Shipping Restrictions
We currently do not ship to PO boxes or military addresses.

Some remote locations may incur additional fees.

7. Lost or Delayed Packages
If your order is delayed beyond the estimated timeframe, contact us at service@lookuperu.com.

Lost or undelivered packages will be investigated with the carrier.

8. Need Help?
For shipping-related questions, contact:
📧 Email: service@lookuperu.com
📞 Phone/WhatsApp: +86 156 9372 6689 (Mon-Fri, 9:00 AM - 6:00 PM GMT+8)

We appreciate your patience and trust in Lookuperu!